Patients & Visitors Wireless Access Instructions

We are pleased to offer our patients, their families and other visitors to Northwest Hospital free wireless Internet access through the UW Patients & Visitors wireless network.

Connecting to the Wi-Fi Network:

  • Use your wireless utility to search for the Wi-Fi network called “Patients and Visitors”.
  • Open your web browser (e.g., Internet Explorer, Chrome, etc.) and connect to any page.
  • You should be redirected to our page with the Terms and Conditions of use.
  • No username or password is required.
  • If you are prompted for a password, you are connecting to the wrong network. For example, the “University of Washington” network is for faculty, staff, residents and students only, and is not the right one for patients and visitors to use.

Please note: Computers installed in patient rooms and elsewhere throughout the hospital are for staff use only. 


This network is not secure

Do not send sensitive or confidential information using this network. To send sensitive information, use a wired connection.

Use the network responsibly

We reserve the right to limit access due to unauthorized use.

Use at your own risk

We assume no responsibility and are not liable for any damages due to use of this network.


Unfortunately, we are unable to provide individualized support for patients’ and visitors’ personal computers. Please consult the instructions that came with your device for more information.

Full Terms and Conditions

This network, unlike the network used by our doctors, nurses and other staff, is not secure. Please do not use this network to conduct confidential business transactions or transmit sensitive data such as health information, social security numbers, credit card information, etc. If you need to enter sensitive or confidential information over the internet we recommend that you use your own computer and connect directly to the internet with a wired connection, rather than this unprotected Wi-Fi network.

The network has limited performance. It is necessary for us to limit the amount of data that can be transferred so that it does not impair our other networks or the ability of our staff to care for our patients.

We reserve the right to limit access to any and all users. This is particularly true for individuals who are not patients or their acknowledged guests, those who abuse the network or interfere with use by others, and anyone who uses the network for unlawful activities. This network may not be used for any unlawful purpose which may include but is not limited to posting any materials which are: copyrighted, judged obscene, threatening or abusive, harmful to any minor, or protected by law or contract. The network may also not be used for unauthorized advertising. Also, there may be times when the network may be unavailable to everyone for maintenance or updates.

Use of the network is at your own risk. We assume no responsibility and are not liable for any damages due to lost connections, errors, viruses, malicious software, other individuals monitoring your use of the network, or any other reasons. We recommend you keep all computers up to date with the latest security patches, and install anti-virus and malicious software protection and be very cautious.

If these terms are not acceptable to you, do not use this network.