About Your Appointment
Urology Northwest evaluates and treats women and men seeking urologic care. Our multidisciplinary team of experts in urology provides a single point of care for patients who want to remain active and youthful by empowering them to regain control over their urinary, pelvic and sexual health.
When Scheduling an Appointment
To schedule an appointment, please call 425.275.5555
When you make your appointment, let the scheduler know the nature of your health concerns. This is essential to allow providers and staff to plan appropriately for your visit. If you have numerous concerns, you may need more time than is allotted for a standard visit. We may be able to offer a longer appointment time – ask if a longer appointment time is available if you think you’ll need it.
Your First Visit
For patients being referred to Urology Northwest, we make every effort to review your records and schedule you for your new patient appointment. If you have questions about the status of your referral, please call our office.
We ask new patients to arrive 30 minutes early in order to complete paperwork. Please bring a valid Washington state picture identification, insurance card and copay* due at the time of service as this is required at check -in.
*Urology Northwest does not accept cash payments.
If you are a current patient and have an urgent or emergent issue that requires assistance from our on-call physician, please use our main number and follow the audio prompts to be connected with our answering service. The answering service will page the doctor, who will respond to you within 30 minutes. We encourage you to write down your concerns before calling so you don’t forget to tell us anything, and have your pharmacy name and number available. Please be aware we do not refill narcotic prescriptions over the weekend. We ask that you inform your physician 48 hours prior to the weekend if you need a narcotic refill.
Canceling & Rescheduling Your Appointment
We urge you to keep your scheduled appointments whenever possible. In the event you need to cancel, please contact the clinic by phone and provide at least 24 hours’ notice.
We may charge a $50 fee to patients who do not arrive for their scheduled appointment.
Patients who are in need of hospitalization will be admitted to Northwest Hospital & Medical Center unless requested otherwise.
Labs and Other Tests
Billing for lab tests, pathology, ultrasounds, genetic testing and specific hormone tests are billed separately from your office visit. Typically you will receive a bill from UW Medicine Northwest Hospital, UW Medical Center or other outside laboratories for tests mentioned above.