| | |
Patient Financial Services
At Northwest Hospital & Medical Center, we have a team dedicated to working with our patients to:
- Interpret insurance coverage
- Verify insurance eligibility and benefits
- Notify the insurance company and obtain authorization for treatment
- Investigate payment sources that might be available to you, such as Medicaid and charity care
- Make payment arrangements
Bill Payment Options
For your convenience, we offer several options for settling your account:
Northwest Hospital patients can contact the Patient Financial Services Department to update or add insurance information. If
you think you may have difficulty paying for medical services or paying an existing bill, contact the Patient Financial Services Department at 206-368-6440 or toll free 1-877-364-6440. We will evaluate your circumstances in strictest confidence to see if you might be eligible for financial assistance based on your income and family size.
Patients who have been discharged from the hospital or who have questions about their bills should contact Patient Financial Services by calling or visiting their offices at the Northwest Outpatient Medical Center (OPMC), located at 10330 Meridian Ave. N., Suite 260. Hours of operation are 8:00 a.m.to 4:30 p.m., Monday through Friday. The Patient Financial Services Department phone number is 206-368-6440 or toll free 1-877-364-6440.
Understanding Your Billing Statement
Northwest Hospital & Medical Center continues to strive to improve service to you, our valued patient. We have redesigned the patient statement to provide more detailed information about the medical services you received and the status of your account. Here is a sample with a brief explanation of our statement.
For answers to questions about your Northwest Hospital & Medical Center statement, please call Customer Service Representative at 206-368-6440 or toll free 1-877-364-6440.
Please use the back side of the bill to inform us of any changes to your address or insurance. This side also has billing and contact information.